Support
Frequently Asked Questions
Everything you need to know before you start. If something's missing, ask us directly.
How does the service work?
You pick a package (Foundation, Accelerate, Momentum, or a custom Growth plan). Each month, our team selects relevant publisher sites from our editorial outreach network, writes original articles tying your brand and target keyword into useful niche content, and publishes them with your link in place. We deliver the live URLs to your account dashboard. You don't pick the sites, you don't write the content, you don't chase anyone -- that's all on us.
How do you choose which sites to pitch to?
Our editorial outreach network is built on direct publisher relationships developed over years of outreach. Every publisher has real organic traffic, genuine editorial standards, and topical relevance. We match your target keyword to publishers where the content makes editorial sense, not just high-DR placements that look good on a metric report but add no referral relevance.
Who writes the content?
Our team. You don't need to supply articles, briefs, or outlines. We write the piece around your anchor and topic, send it to the publisher, and place your link in context. The article reads like genuine niche content, because it is.
How quickly will I see results?
Link building is deferred gratification -- anyone who tells you otherwise is selling something. Most clients see ranking movement within 3 to 6 months as the placements get indexed and earn topical authority. Real organic traffic compounding usually shows from month 4 onwards. See our Queensland estate law case study for a real timeline.
How does cancellation work?
Month-to-month billing, no contracts. Cancel from your account dashboard by the 20th of the current month to stop the next one. Our outreach team plans each month's placements roughly 10 days before the cycle starts, so cancellations after the 20th will roll into one more billed (and delivered) month.
What if a link is removed by the publisher?
If a placement is removed within 60 days of going live, we replace it at no charge. After 60 days, the natural attrition risk is yours -- the same way it would be on any link you'd build yourself.
Do you guarantee rankings?
No, and you should be wary of any link builder who does. Rankings depend on dozens of factors, most of which sit on your own site, not in our hands. What we guarantee is the deliverable: the link counts, the quality bands, the relevance, and the editorial standards described in each package.
What niches won't you work in?
We don't do gambling, adult, illicit substances, or anything that would breach Australian law or Google's webmaster guidelines. If you're in a grey-area niche, talk to us -- sometimes we can help, sometimes we can't.
Are these natural editorial links or paid links?
They are editorial placements earned through content quality and publisher relevance, not paid link insertions.
Our process: we create original, well-researched articles and pitch them to publishers who cover relevant topics. Publishers make independent editorial decisions about whether to accept the content. We do not pay publishers per placement.
This is the digital PR model, used by reputable content marketing agencies globally. Links result from publishers choosing to publish quality content, not from a commercial transaction for the link itself.
Can I see example placements before I sign up?
We share example placements from completed campaigns with prospective clients. We don't disclose our full publisher network publicly, because those relationships depend on editorial trust, not on being findable in a public list. What we can show you: real live URLs from past client campaigns, so you can verify publisher quality directly.
Still have questions?
Talk to us before you commit. No pitch, no pressure -- just answers.